Frequently Asked Questions

These are among the questions that our clients most frequently ask us, along with the answer. Please remember two things:

  1. How long does it take for you to complete my order?
  2. What is a "proof"?
  3. Why do I need to look at a proof if I've already given you everything requested?
  4. Do I still need to approve a proof if I bring my work in on disk?
  5. How do I go about getting an estimate from you?

  1. How long does it take for you to complete my order?


    There really isn't a short answer to this question. Some jobs can be produced in minutes and some jobs may take days. Let us know when you need your job completed and we'll let you know if it can be done. We go to great lengths to meet your most stringent demands.
  2. Back to Top

  3. What is a "proof"?


    A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed in our store or delivered to you in person. On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.
  4. Back to Top

  5. Why do I need to look at a proof if I've already given you everything I need to have done?


    Your approval or the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered. We want you to to perfectly satisfied with our work, and no one can better approve your business image than you.
  6. Back to Top

  7. Do I still need to approve a proof if I bring my work in on disk?


    It may seem like a proof wouldn't be needed in this case, but it really is. Output devices process digital information using a variety of processing languages. Your approval of the proof which we will provide assures that the output device used has correctly interpreted and processed the information you have provided.
  8. Back to Top

  9. How do I go about getting an estimate from you?


    The best way to ensure that we get all the information we need to do an accurate quote is to give us a call and talk with one of our customer service representatives personally. This way we can clarify your needs and answer any questions as we talk. Know that our prices are competitive and that our quality is unsurpassed.
  10. Back to Top